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Frequently Asked Questions
PAYMENT
What Payment Methods Are Accepted?
Faireways accept payments by Bank Transfer (direct deposit at our USD, AUD, GBP, Euro bank accounts) and PayPal. Please contact us to know if your country is supported.
What Shipping Methods Are Available?
Faireways provides the best online shopping experience. We deliver your order right at your doorstep: At Faireways online shopping, we offer Door-to-Door delivery service. All items are straight to your address, no matter where you are located. We use FedEx & DHL shipping service to deliver your order even faster, safer and more secure.
Do you Ship Worldwide?
Faireways provides worldwide shipping with door to door delivery. Once you place your order, rest assured we do everything to fulfil your order in the best possible way. For the UAE and UK, we also use Cash on Delivery option.
How Long Will It Take To Get My Package?
Faireways orders are shipped via FedEx, DHL or UPS, to any address in the world. Transit time is 9-11 business days from the date of dispatch. Faireways cannot be held responsible for any delays that may occur during transit or delays due to not reachable address. However, we will be in contact and inform our customers of any foreseeable delays.
Is Buying at Faireways online shop Safe?
It's safe to shop at Faireways online shopping hub. We provide the same level of customer satisfaction as eBay or Amazon. We directly work with the factory therefore; we can customize the products and ship directly from the factory almost anywhere in the world using the expedited courier services such as DHL, FedEx, UPS and more.
Visit our store to view the entire catalog and contact us for any queries. We strive to provide the best possible customer service to every customer.
Order & Returns
How Can I Cancel Or Change My Order?
You can email us as soon as possible to cancel or change your order before your order is shipped.
How Do I Track My Order?
Please, contact with us, and we will provide you with the current position.
When we send an order, you should receive an email with estimated delivery time. If we notice that there is a possible delay, then you shall be notified by email.
When we send an order, you should receive an email with estimated delivery time. If we notice that there is a possible delay, then you shall be notified by email.
How Can I Return a Product?
Please contact Faireways Support to request a return. You can do it by clicking "Contact" at the bottom section of the website.
More details about the refund can be found at the same bottom section under "Company".
